SHIPPING & DELIVERY
Made to Order
Most Alexander jackets are produced to order. Our standard production period is up to 1 week before dispatch.
Türkiye
Orders delivered within Türkiye generally arrive approximately 1 week after ordering, subject to production and carrier conditions.
Standard shipping: US$30
International
International orders generally arrive approximately 1–3 weeks after production, making the typical total timeframe approximately 1–4 weeks from order placement.
Delivery estimates are approximate and are not guaranteed. Delays may occur due to customs procedures, carriers, weather, public holidays, production requirements, supply-chain issues or other circumstances beyond our reasonable control.
International Destinations
Alexander ships to selected international destinations. Available destinations may vary depending on the product and applicable import or export restrictions.
Products containing animal-origin materials, including certain fur products, may be subject to additional restrictions in some countries.
Shipping Rates
Standard shipping rates are based on the destination region:
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Türkiye: US$30
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Europe: US$70
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North America: US$75
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South America: US$125
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Asia: US$85
Customs & Import Charges
International orders may be subject to customs duties, import taxes, brokerage fees or other government charges. Unless otherwise stated at checkout or required by applicable law, these charges are the customer's responsibility.
Delivery Address
Please ensure that your delivery address and contact information are accurate and complete when placing your order. Additional costs or delays resulting from incorrect or incomplete information may be the customer's responsibility, except where applicable law provides otherwise.
Tracking & Delivery Issues
Tracking information will be provided where available. If your order is delayed, lost or arrives damaged, please contact us at brand@alexander.shop with your order number so that we can assess the situation and provide the appropriate assistance.